The Classic Box
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FREQUENTLY ASKED QUESTIONS
Answer your customers' common questions
Please check with the calendar to see what dates are available . You may find the calendar within every product page right above the add to bag button. The available dates are in green. Our schedule varies daily based on the orders that come in so ordering ahead of time will lock in your delivery date. You may receive your order a bit early.. that's ok! Upon arrival the cake pops remain fresh in room temperature for 1 week and 1 month in the fridge. We have to factor in weekends, weather, and any potential delays... Reach out to us if you have a rush order. We may be able to accommodate...doesn't hurt to ask and we try our best to work with you :o) You may choose your transit time within the cart process: from ground to priority overnight. If you have more questions regarding shipping please email at info@cakepops.com.
Yes, all of our items come individually wrapped for freshness and safety while in transit or pick up.
You can order ahead of time a for a future delivery. You may choose a future date in the calendar and we will make and ship your cake pops fresh to order. :0)
Easy! We have a custom color cake pop section to choose from the top bar under: SHOP BY OCCASION. You can also email us at info@cakepops.com with your requests (quantity, flavors, logo) and date of delivery and we'll respond within 24 hours.
You may also find the Custom Color Section here: Custom Color Desserts
Chocolate • Vanilla • Red Velvet • Cookies 'N Cream • Confetti • Chocolate Chip • •S'mores • Strawberry Shortcake • Salted Caramel • Lemon Pound Cake • Cinnamon Roll • Key Lime •
You may find the most updated list at our Pick Your Flavors Page here: Pick My Flavors
If the weather in the location of the delivery is above 78 degrees we suggest choosing 2 day air or quicker delivery. Chocolate will melt above 78 degrees which can cause the cake pops to crush or melt. Ice packs and insulation will not protect a shipment for more than a 2 day transit. Please make note on your order if you destination is warm and choose the appropriate shipping option. For very hot temperatures we suggest overnight.
We do not offer custom shaped cake pops or licensed charters such as Disney, Sesame Street, Marvel, etc. We can make cake pops to match color themes. You may find all of our custom color options at the top bar.
Yes, you may find the most updated ingredients list located in the FAQ's section at the very bottom of the website or here at this link: FAQ's