Shipping policy
Last Updated: August 28, 2026
At Candy’s Cake Pops, every order is handcrafted and made fresh for you. We carefully schedule production and shipping based on the delivery date selected when you place your order.
Delivery Date Selection
Each product page includes an online delivery calendar showing our currently available delivery dates.
Please select the date you would like your order to arrive. We will freshly prepare and ship your cake pops so they are scheduled to arrive on or approximately 1–2 days before your selected date whenever possible.
This built-in buffer helps protect against unexpected FedEx delays and ensures your order has time to arrive before your event.
If your order is for a wedding, birthday, corporate event or other time-sensitive occasion, we strongly recommend selecting a delivery date that allows sufficient time before your event.
Processing & Production Time
Our cake pops and desserts are handcrafted and many are made specifically for your order.
Please keep in mind that the shipping method selected at checkout refers to transit time after your order has shipped and does not include the time required to make and prepare your order.
For example, selecting FedEx 2Day means approximately two business days in transit after your package ships. Production may require up to two business days or longer depending on the product, customization and our current production schedule.
FedEx Shipping
Candy’s Cake Pops ships via FedEx to physical addresses throughout all 50 states.
We are unable to ship to P.O. boxes.
Orders are prepared and shipped Monday through Friday. Saturday and Sunday are not considered standard business transit days when calculating our shipping schedule. FedEx may deliver to some locations on Saturdays; however, Saturday delivery is not factored into our standard delivery estimates.
Delivery Dates & Carrier Delays
While we carefully schedule each shipment based on your requested delivery date, Candy’s Cake Pops cannot guarantee delivery on a specific date or at a specific time, including expedited or overnight shipments.
Once your package has been transferred to FedEx, transit and delivery are outside of our direct control.
Shipping delays may occur due to circumstances including:
- Inclement weather
- FedEx service disruptions
- Recipient availability
- Incorrect or incomplete shipping addresses
- Access restrictions or location-specific delivery conditions
- High seasonal shipping volume
- Other circumstances outside of our control
For this reason, we strongly recommend allowing additional time before important events.
Warm Weather Shipping
Cake pops are temperature-sensitive. During warmer weather, an expedited shipping method may be necessary to help minimize the amount of time your package spends in transit.
Please select FedEx Ground only when temperatures at the destination are expected to remain below approximately 75°F.
If you are unsure which shipping method is appropriate for your order, please contact us before ordering and we will be happy to assist you.
Receiving Your Package
For residential deliveries, we recommend having someone available to receive your package whenever possible, particularly during warm weather.
If you are concerned about someone being available to receive the package, signature confirmation may be requested for an additional fee.
Please make sure the shipping address entered with your order is complete and accurate. Customers are responsible for verifying their shipping information before completing checkout.
Tracking Your Order
Once your order has shipped, you will receive an email containing your FedEx tracking information.
We recommend monitoring your tracking information, especially as your scheduled delivery date approaches.
Route Shipping Protection
For additional peace of mind, Route Shipping Protection is available during checkout and may provide coverage for eligible shipping-related issues, including lost, damaged or certain delayed packages.
We highly recommend adding Route Shipping Protection, particularly for time-sensitive events, gifts, large orders and custom orders.
Coverage, eligibility and claims are subject to Route’s applicable terms and conditions. Candy’s Cake Pops does not determine the outcome of claims administered by Route.
Local Pickup
If you are located in South Florida, you may choose local pickup in Delray Beach instead of shipping.
Select the local pickup option when ordering and choose your requested pickup date using the online calendar. There is no shipping charge for orders designated for local pickup.
Local pickup is available at:
Candy’s Cake Pops
1405 N Congress Avenue, Unit #12
Delray Beach, FL 33445
Shipping Issues
If you experience an issue with your shipment, please contact us as soon as possible so we can review the situation and assist where possible.
For damaged or incorrect orders and information regarding refunds and returns, please refer to our Refund & Return Policy.
Questions About Shipping
If you have questions about shipping methods, delivery timing or which shipping option to select, please contact us before placing your order:
Email: info@cakepops.com




