Privacy policy

Last Updated: August 28, 2026

Candy's Sweets & Treats LLC, doing business as Candy's Cake Pops (“Candy's Cake Pops,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting cakepops.com, placing an order, contacting us, or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices you may have regarding your personal information.

Information We Collect

When you visit our website, place an order, create an account, contact us, sign up for marketing communications, or otherwise interact with Candy's Cake Pops, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Payment and transaction information
• Information you provide for custom or personalized orders
• Communications you send to us
• Device, browser and website usage information
• IP address and approximate location information
• Cookie and similar technology information
• Marketing and communication preferences

Payment information is processed through our ecommerce platform and payment providers. We do not directly store complete payment-card information ourselves.

How We Use Your Information

We may use personal information to:

• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide local pickup services
• Create custom or personalized products
• Send order confirmations, shipping notifications and other transactional communications
• Provide customer service
• Respond to questions, requests or concerns
• Detect and prevent fraud or misuse
• Maintain and improve our website and services
• Analyze website performance and customer interactions
• Send promotional emails or marketing communications when permitted
• Personalize advertising and marketing where permitted
• Comply with applicable legal and regulatory requirements

How We Share Information

We do not sell customer information in the ordinary sense of selling customer lists or personal information for money.

However, we may provide or make personal information available to companies that help us operate our business and provide services to our customers.

These may include our ecommerce platform, payment processors, shipping and delivery providers, email and marketing platforms, website analytics providers, advertising platforms, fraud-prevention services and other technology or service providers.

For example, information necessary to fulfill an order may be provided to our payment processor and shipping carrier. These providers receive information as necessary to perform services on our behalf or as otherwise permitted by law.

Certain privacy laws may define some advertising or data-sharing activities as a “sale,” “sharing,” or “targeted advertising” even when no money is exchanged for a customer's personal information. Where required, we provide applicable privacy choices and opt-out mechanisms.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes or governmental requests, or to protect the rights, property and safety of Candy's Cake Pops, our customers or others.

Shopify

Our online store is powered by Shopify. Shopify processes certain customer and website visitor information in connection with providing ecommerce, checkout, payment, security, analytics and other services.

Shopify's processing of information may vary depending on the Shopify services and privacy settings enabled for our store.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with our store, provide analytics and, where applicable, support advertising and marketing.

Some cookies are necessary for the website and checkout to function properly, while others may be used for analytics, personalization or advertising.

Where required, you may be given the ability to manage your cookie and privacy preferences through the privacy controls available on our website.

Email Marketing

If you sign up to receive promotional emails from Candy's Cake Pops, we may use your email address and information about your interactions with our store to send you information about products, promotions, seasonal offerings and other news.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our marketing emails.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional communications relating to an order you place with us.

Shipping & Order Fulfillment

When you place an order, we may provide necessary information such as your name, delivery address, email address or telephone number to shipping, delivery and fulfillment providers for the purpose of delivering your order and providing shipment updates.

Personalized Orders

If you voluntarily provide photographs, logos, names, artwork, messages or other information for a personalized product, we use that information for purposes related to producing and fulfilling your order and providing customer service.

Please only submit materials that you are authorized to provide to us.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These may include the right to request access to, correction of or deletion of certain personal information, and the right to opt out of certain uses or sharing of personal information.

To submit a privacy-related request, contact us at info@cakepops.com.

We may need to verify your identity before completing certain requests. Some information may also need to be retained when permitted or required by law, including transaction records.

Data Sharing & Targeted Advertising Choices

Depending on your location and the services enabled on our website, you may have the right to opt out of certain processing of personal information for targeted advertising or activities legally defined as the sale or sharing of personal information.

Where applicable, these choices can be exercised through the privacy controls or data-sharing opt-out options provided on our website, or by contacting us.

Children

Our website and products are intended for a general audience and are not directed toward children for purposes of collecting personal information. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services or applicable legal and regulatory requirements.

When we make changes, we may update the “Last Updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit a privacy-related request, please contact us:

Candy's Sweets & Treats LLC
Candy's Cake Pops
1405 N Congress Avenue, Unit #12
Delray Beach, FL 33445
Email: info@cakepops.com