Frequently Asked Questions

WHAT IS A CAKE POP?

A Cake Pop is all the yummy goodness of cupcakes hand rolled into a ball, dipped in chocolate, and served on a stick. Cake Pops are portable, customizable, and completely mess free. Cake Pops are also great because they come in a wide variety of flavors and toppings! Try up to three different Cake Pop Recipes with each order! Cake Pops also have a shelf life much longer than any regular old cakes or cupcakes and will last well over a week!

WHAT KIND OF ORDERING OPTIONS DO YOU OFFER AND ARE THEY CUSTOMIZABLE?

Our Cake Pop baskets and boxes make great gifts for the holidays, weddings, birthdays, thank yous, or just because they are delicious (we also offer larger Cake Pop Cakes)! We offer pre-selected themes (example: Thanksgiving themed with seasonal favorites, Happy Birthday Cake Pop Boxes, Candy’s favorites, etc), as well as customizable baskets/boxes that allow you to choose flavors and choice of design and theme.

DO YOU DO LARGE/BULK ORDERS FOR EVENTS AND PARTIES?

Yes, we do a lot of weddings and large events, and offer Cake Pop cakes which can be up to 600+ cake pops in one display (refer to our photo gallery) and customized by color, décor, and flavor to fit your events every need!

DO YOU OFFER CORPORATE GIFTS?

Yes, we have many large national corporate clients, and offer a variety of corporate gift options that can be customized with your corporation’s logo and colors.

WHERE ARE YOU LOCATED AND DO YOU HAVE A STORE?

We are located at 129 NW 13th Street Suite D-19, Boca Raton, FL 33432. We currently have scheduled pick-ups available at our state licensed commercial kitchen/showroom. We also ship nationally out of this location.

DO YOU HAVE READY TO GO CAKE POPS AVAILABLE?

Yes, we do! We keep our Boca Raton bakery display case stocked with fresh cake pops - so "pop" on by. You can buy any range from one and up!

HOW FAR IN ADVANCE DO I NEED TO PLACE AN ORDER?

Because each of our Cake Pops are made to order by hand, regular cake pop orders placed online or by phone require a minimum 48 hour processing time. (i.e. if you order on Monday before noon, your item will ship out on Wednesday). For specialty orders such as weddings, large events, or corporate gifts please contact us at info@CakePops.com for timing and details.

WHAT IS YOUR SHIPPING POLICY?

All of our Cake Pops are handmade and made-to-order. To ensure freshness, we require 48 hours from the time an order is placed to shipment. For express orders, please contact Candy’s Cake Pops at 954-667-YUMM (9866). For large (4 dozen or more), custom or corporate requests, orders should be placed a minimum of two weeks prior to the event date. However, a longer time may be required for very large orders; please plan ahead. Orders must be placed prior to noon to ensure shipping 48 hours after order date (please see chart as an example).

Order Day: Monday - Order Time: 10:30am - Shipping Date: Wednesday

Order Day: Monday - Order Time: 2:35am - Shipping Date: Thursday

To ensure the highest quality of our products, we do not offer ground shipping. All of our Cake Pops are shipped via  FedEx with multiple shipping options. Prices are calculated at the time of checkout and are based on weight and the delivery address zip code. During the summer months (June through August), only two-day shipping and overnight shipping are available.

Candy’s Cake Pops ship out Monday through Friday only (Saturday shipping is not available). Due to FedEx  shipping schedules, Candy’s Cake Pops cannot ship products on Sunday. Candy’s Cake Pops ships to physical addresses within all 50 states; We do not ship to PO boxes.

Candy’s Cake Pops cannot guarantee delivery on a specific date or time (including overnight packages). Please note that shipping vendors have different policies depending on the U.S. location; please make sure you are aware of any specific delivery policies at your shipping destination that may affect the arrival of your order. Additionally, Candy’s Cake Pops is not responsible for any shipping delays, including those resulting from inclement weather, if no person is at destination to accept the shipment (direct signature is recommended for an additional fee), or for any other reason outside of Candy’s Cake Pops control. Upon completion of your order, Candy’s Cake Pops will send an order confirmation via email along with tracking information for your shipment.

WHAT IS YOUR RETURN POLICY?

We take great pride in our Cake Pops, from creation to shipping. We take meticulous care to package and ship your product and while we never expect damage to occur, Candy’s Cake Pops cannot be held responsible or offer refunds for any damage and/or delays that occur once your order has been shipped. Any shipping delay-related refunds should be discussed directly with the shipping vendor.

WHAT IS THE BEST METHOD TO STORE CAKE POPS?

Our cake pops are baked from scratch with no added preservatives and will remain fresh in room temperature for up to a week. For a longer shelf life you may store your cake pops in the fridge for up to a month or in the freezer for up to 4 months. We believe they taste best at room temperature so if you store them cold  let them come back down to room temperature before serving.

ARE THERE ANY NUT INGREDIENTS IN YOUR CAKE POP RECIPES?

We do offer cake pops that use nuts in some of the recipes. For example our Chocolate Peanut Butter, Nutella, Coconut, and Vegan Gluten Free Cake Pops(contains almond meal).  We cannot guarantee the supplies we purchase have not come in contact with peanuts/tree nuts. If you a have a severe allergy to peanuts/tree nuts we would recommend you purchasing from a certified nut free facility. 

INGREDIENTS:

Made in a facility that processes: wheat, dairy, soy, tree nuts, eggs, soy, peanuts

Chocolate:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, Unsweetened Cocoa Powder (processed with alkali), Cultured Low fat Milk, Sodium Citrate, Salt, Vitamin A Palmitate, water, eggs, canola oil, baking powder, pure vanilla extract, potassium sorbate(preservative), Rainbow Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax, Blue 1, Blue 2, Red 3, Red 40, Yellow 5, Yellow 6

Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, vanillin (an artificial flavor).

Sprinkles:

Icing Sugar(vegan), fractionated palm kernel oil, glucose, soy lecithin, FD&C artificial colors, gum Arabic, carnauba wax

Vanilla & Confetti:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative), White Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax)

Yellow chocolate coating: Sugar, partially hydrogenated palm kernel oil, whey, nonfat milk, mono and diglyceride and soya lecithin emulsifiers, artificial color (titanium dioxide), natural and artificial flavor. Yellow 5 Lake, Salt

Strawberry:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative), dehydrated strawberries, strawberry extract. White Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax)

Red chocolate coating: Sugar, Partially Hydrogenated Palm Kernel and Cottonseed Oils, Nonfat Dry Milk, Milk, Glyceryl Lacto Esters of Fatty Acids, Red 40 Lake, Soy Lecithin, Salt, and Artificial Flavor

Red Velvet:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, Unsweetened Cocoa Powder (processed with alkali), Cultured Low fat Milk, Whole Eggs, Baking Soda,  Sodium Citrate, Salt, red 40, red 3, yellow 6 potassium sorbate(preservative), White Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax)

Red chocolate coating: Sugar, Partially Hydrogenated Palm Kernel and Cottonseed Oils, Nonfat Dry Milk, Milk, Glyceryl Lacto Esters of Fatty Acids, Red 40 Lake, Soy Lecithin, Salt, and Artificial Flavor

Cinnamon Roll:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, cinnamon, salt, proylene glycol, artificial flavor.

Cookies N Cream:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative), Oreo Cookies: Oreos (sugar, unbleached enriched flour (wheat flour, niacin, reduced iron, thiamine mononitrate {vitamin b1}, riboflavin {vitamin b2}, folic acid), palm and/or canola oil, cocoa (processed with alkali), high fructose corn syrup, cornstarch, leavening (baking soda and/or calcium phosphate), salt, soy lecithin, vanillin - an artificial flavor, chocolate) Rainbow Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax, Blue 1, Blue 2, Red 3, Red 40, Yellow 5, Yellow 6

White Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, whey, nonfat milk, mono and diglyceride and soya lecithin emulsifiers, artificial color (titanium dioxide), natural and artificial flavor.

Chocolate Chip: 

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative), White Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax) Chocolate Chips: Sugar, unsweetened chocolate, cocoa butter, soy lecithin (soy), natural vanilla extract. Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, vanillin (an artificial flavor).

Salted Caramel:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, molasses, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative), Natural Caramel extract(propylene glycol, glycerin, water, ethyl alcohol, and molasses) Pearlized Gold Sugar: Sugar, Artificial Color, Confectioner's Glaze, Corn Syrup, Gum Arabic, FD&C Yellow #5 Lake, Carnauba Wax, FD&C Red #40 Lake, FD&C Blue #2 Lake, FD&C Yellow #6 Lake, Hydroxylated Soy Lecithin

Yellow chocolate coating: Sugar, partially hydrogenated palm kernel oil, whey, nonfat milk, mono and diglyceride and soya lecithin emulsifiers, artificial color (titanium dioxide), natural and artificial flavor. Yellow 5 Lake, Salt, cocoa

Key Lime: 

Graham Cracker enriched flour (wheat flour, niacin, reduced iron,vitamin b1 [thiamin mononitrate ], vitamin b2 [riboflavin], folic acid), high fructose corn syrup, graham flour, partially hydrogenated soybean and/or cottonseed oil, salt, baking soda, honey, soy lecithin. Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid) ,Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative) Natural Key Lime Flavor, Pure Lime Essential Oil.

S’mores:

Graham Cracker enriched flour (wheat flour, niacin, reduced iron,vitamin b1 [thiamin mononitrate ], vitamin b2 [riboflavin], folic acid), high fructose corn syrup, graham flour, partially hydrogenated soybean and/or cottonseed oil, salt, baking soda, honey, soy lecithin. Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, Unsweetened Cocoa Powder (processed with alkali), butter, milk, eggs, baking powder, salt, potassium sorbate (preservative), Marshmallow flavoring (propylene glycol, glycerin, water, ethyl alcohol)

Mini Marshmallow Topper: Corn Syrup, Sugar, Modified Cornstarch, Dextrose, Water, Contains Less than 2% of Gelatin, Tetrasodium Pyrophosphate (Whipping Aid), Natural and Artificial Flavor, Blue 1

Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, vanillin (an artificial flavor).

Nutella:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, Unsweetened Cocoa Powder (processed with alkali), Cultured Low fat Milk, Sodium Citrate, Salt, Vitamin A Palmitate, water, eggs, canola oil, baking powder, pure vanilla extract, hazelnuts,  potassium sorbate(preservative),

Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, propylene glycol artificial flavor

Coconut:

Wheat Flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cane sugar, butter, milk, coconut milk, coconut flakes, eggs, baking powder, salt, pure vanilla extract, potassium sorbate (preservative),

White Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, whey, nonfat milk, mono and diglyceride and soya lecithin emulsifiers, artificial color (titanium dioxide), natural and artificial flavor. Coconut flakes.

Gluten Free Chocolate:

Gluten Free Flour Mix: Sweet White Rice Flour, Whole Grain Brown Rice Flour, Potato Starch, Wholegrain Sorghum Flour, Tapioca Flour, Xanthan Gum, Unsweetened Cocoa Powder (processed with alkali), Cultured Low fat Milk, Sodium Citrate, Salt, Vitamin A Palmitate, water, eggs, canola oil, baking powder, pure vanilla extract, potassium sorbate(preservative), Rainbow Nonpareils (Sugar, corn starch, confectioner’s glaze, carnauba wax, Blue 1, Blue 2, Red 3, Red 40, Yellow 5, Yellow 6

Gingerbread Cake Pops:

Wheat flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), unsalted butter, light brown sugar, whole eggs, milk, unsulphured molasses, baking soda, ground cinnamon, ground ginger, ground cloves, all spice, salt

Sprinkles(Jimmies):

Sugar, Artificial Color, Corn Syrup, Gum Arabic, Carnauba Wax, Hydroxylated, Soy Lecithin Depending on Color: Blue 1, Blue 2, Red 3, Red 40, Yellow 5, Yellow 6

Vegan & Gluten Free Cake Ingredients:

Gluten Free Flour: (Sweet White Rice Flour, Whole Grain Brown Rice Flour, Potato Starch, Whole Grain Sweet White Sorghum Flour, Tapioca Flour, Xanthan Gum) Almond Four, Coconut Flour, Cane Sugar, Coconut Sugar, Coconut Cream, Coconut Oil, Flax Meal, Baking Powder, Arrowroot Powder, Salt

Vegan White Coating Chocolate: Sugar, Palm Oil, Emulsifiers (Mono & Diglycerides) Polyglicerol Polyrichnoleate, Soy Lecithin, cocoa butter, salt, flavors, vanillin

Chocolate Covered Oreos: Sugar. Unbleached enriched flour (wheat flour, niacin, iron, thiamine mono-nitrate (vitamin B1), riboflavin (vitamin B2), folic acid) High oleic canola oil or palm oil. Cocoa (treated with alkali) High-fructose corn syrup. Leavening agent (baking soda or monocalcium phosphate) Corn starch. Salt. Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, vanillin (an artificial flavor).Sprinkles: Icing Sugar(vegan), fractionated palm kernel oil, glucose, soy lecithin, FD&C artificial colors, gum Arabic, carnauba wax

Chocolate Rice Krispies Treats: Rice, sugar, contains 2% or less of salt, malt flavor. Vitamins and Minerals: Iron (ferric phosphate), niacinamide, vitamin B6 (pyridoxine hydrochloride), vitamin B2 (riboflavin), vitamin B1 (thiamin hydrochloride), folic acid, vitamin D3, vitamin B12. Marshmallow: Corn Syrup, Sugar, Dextrose, Modified Cornstarch, Water, Contains Less Than 2% of Gelatin, Tetrasodium Pyrophosphate (Whipping Aid), Natural and Artificial Flavor, Blue 1. Chocolate Coating: Sugar, partially hydrogenated palm kernel oil, cocoa, whey, nonfat milk, mono and monostearate and lecithin emulsifiers, pure vanilla, vanillin (an artificial flavor).Sprinkles: Icing Sugar(vegan), fractionated palm kernel oil, glucose, soy lecithin, FD&C artificial colors, gum Arabic, carnauba wax

*For custom orders or other seasonal flavors please ask ahead.

 

DO YOU HAVE GLUTEN FREE CAKE POPS?

Yes, we do offer a gluten free chocolate cake pop recipe option and Gluten Free Vegan.

WHAT IS YOUR PRIVACY POLICY?

We guarantee that we will not sell, trade, or otherwise distribute customer information to third parties. Candy's Cake Pops is dedicated to keeping our clients happy and safe!